In this episode we explore private communication. That is, talking to someone one-on-one.
Here are the main points we discuss in this episode:
- Listen quickly
- Don’t equate your experience with theirs
- If you don’t know, then say that you don’t know.
- Be present
- Conversations are not an opportunity to brag
- Don’t be a know it all
Negative Feedback loop
Ted talk by Celeste Headlee: https://www.youtube.com/watch?v=R1vskiVDwl4